Got questions?
Frequently asked questions
How do I install LumeFrost?
How do I install LumeFrost?
Peel the backing off each snowflake, press it firmly onto your wall or window for a few seconds, then connect the set to the USB cable and plug the adapter into any outlet. The whole wall is up in about 10 minutes — no nails, screws or tools.
Will they damage my walls or leave marks?
Will they damage my walls or leave marks?
No. The adhesive is designed to grip painted drywall, glass and tile through the season and peel off cleanly afterwards. For freshly painted or wallpapered walls, we recommend testing one snowflake in a hidden spot first.
What colors and effects does it have?
What colors and effects does it have?
Out of the box LumeFrost glows bright cool-white with a vivid icy-blue halo. Using the included IR remote you can switch to solid icy blue, cool white or a full rainbow of colors, cycle through the built-in lighting effects — all from the couch.
What is included in the kit?
What is included in the kit?
Every kit includes your set of LED snowflakes in mixed sizes (12, 24 or 36 depending on the bundle), a USB power cable, a power adapter and the IR remote. Nothing extra to buy.
How many snowflakes do I need?
How many snowflakes do I need?
12 Flakes is perfect for a single accent spot (above a bed, beside the tree). 24 Flakes fills a standard living-room, hallway or staircase wall — it's our most popular choice. 36 Flakes covers a full feature wall or two rooms.
Can I use them outdoors or on windows?
Can I use them outdoors or on windows?
They stick beautifully to windows and glow in both directions. They are designed for indoor use; for outdoor displays, place them on the inside of a window so the street still gets the show.
How long does shipping take?
How long does shipping take?
Every order is carefully prepared and quality-checked before it ships (1–3 business days), then delivered with tracking in 7–15 business days — free, worldwide. Your tracking number lands in your inbox the moment your order is on its way, and every order is covered by our 30-day money-back guarantee. Ordering for Christmas? Order by November 30 and your snowflakes will be up well before the big day.
What if I'm not happy with it?
What if I'm not happy with it?
You're covered by our 30-day money-back guarantee. If your LumeFrost set isn't everything you hoped for, email us within 30 days of delivery and we'll make it right with a replacement or a refund.